The position of the mouse cursor send by the staff is not properly shown on the customer's machine, if the customer uses multiple monitors.
We were able to reproduce this problem for Linux customers with a multi monitor setup provided by the Nvidia graphics driver. It's currently not clear, if the same problem occurs in other scenarios (Xinerama on Linux or generally on other operating systems). Further investigation is required.
The position of the mouse cursor send by the staff is not properly shown on the customer's machine, if the customer uses multiple monitors.
We were able to reproduce this problem for Linux customers with a multi monitor setup provided by the Nvidia graphics driver. It's currently not clear, if the same problem occurs in other scenarios (Xinerama on Linux or generally on other operating systems). Further investigation is required.