Summary
A prospective user is unable to create a LoadMagic AI account due to a persistent 403 error. The error appears every time they attempt to sign up. An image attachment was included (likely a screenshot of the error).
Details
Error: 403 on sign-up flow. Attempted multiple times, issue persists. Attachment: image.png (27.1 KB) — likely screenshot. User location: India (IST timezone, +0530). No CRM record — new/prospective user. No VPN or org context mentioned.
Reporter
Gagan
Metadata
- Type: bug
- Severity: high
- Source: Email triage (auto-classified)
- Email ID:
19f278fe5d589f1e
Summary
A prospective user is unable to create a LoadMagic AI account due to a persistent 403 error. The error appears every time they attempt to sign up. An image attachment was included (likely a screenshot of the error).
Details
Error: 403 on sign-up flow. Attempted multiple times, issue persists. Attachment: image.png (27.1 KB) — likely screenshot. User location: India (IST timezone, +0530). No CRM record — new/prospective user. No VPN or org context mentioned.
Reporter
Gagan
Metadata
19f278fe5d589f1e