[docs] Stage-bundles design doc v1:SPIN 缺口板與階段教練(#137,先討論再實作) - #144
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Part of #137. Proposes the full sales-pipeline workflow as data-driven StageBundles: gap board as a claim-base projection (slots with ghost rows), click-to-ask question suggestions riding the SolutionReply pattern, and in-call coach rules (next-step gatekeeper, premature pricing, SPIN-order quality, per-stage talk ratio) riding the existing eval engine the same way red-line guards do. S1-S12 proposal decisions + open questions for review; appendix maps every concept to the existing mechanism it reuses. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
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This was referenced Jul 11, 2026
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Part of #137 —— stage-bundle 工作流的 design doc v1,先討論再實作:S1–S12 是提案不是定案,§10 列了 7 個要你拍板的問題。
核心設計一句話
每個階段一個 StageBundle(缺口板 slots+教練規則+退出條件+預設時長),資料驅動;板是 claim base 的投影不是新儲存——slot 掛卡、空/薄/實由卡算出,幽靈列就是負空間。
幾個關鍵取捨(review 重點)
Claim加 optionalslotIds。stagecoach:前綴),本地型(talk-ratio、守門員計時、空檔偵測)走 delivery monitor。附錄 A 有完整 reuse 對應表。分期提案
P1 作戰室板+建議問法(無 live 依賴)→ P2 live 板+守門員/過早報價/talk-ratio → P3 SPIN 順序品質+Settings 編輯器+org 鋪路。若你要 live-first,§10-6 有對調的代價評估。
另外把 mini-crm.md §8 的「另開 design doc」改成指向本文件。
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